This page contains answers to frequently asked questions about TenantBook.
1. Registration issues
How do I register?
Follow the link below to register on TenantBook:
I registered, but I can't log in.
If you have registered but can't log in it could be for the following reasons:
Your account hasn't been activated
If you're a brand-new member, you might not have activated your account. Click the link included in your confirmation e-mail before attempting to log in. If you did not receive this e-mail, please refer to the 'I did not receive the activation email after registration. What can I do?' section below.
Forgotten username/password
Please see 'I forgot my username/password' below.
Trying to log in with email address instead of username
Please make sure you're using your username and password (not email address and password) to log in.
I did not receive the activation email after registration. What can I do?
Shortly after joining TenantBook, you should receive a confirmation e-mail from us containing an activation link that you must click before you can start participating. You might find this e-mail in your spam folder. If you cannot find the e-mail, write to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , and we will gladly activate your account for you.
I forgot my username/password.
Please use the links below to retrieve you username or password:
Forgot your password?
Forgot your username?
I get 'Invalid Token' during registration
On some Windows Vista or XP systems you might get 'Invalid Token' during registration. If it happens, please follow this link to register your account: http://www.tenantbook.co.uk/register
ENDFAQ
Using TenantBook
I've registered an account an now I'm logged in. What should I do?
Check out our Getting Started Guide! The Getting Started Guide shows you how to use TenantBook's basic features.
How do I view and edit my profile?
Please visit User Guide - Profile for more information.
How do I find and invite friends on TenantBook?
Please visit User Guide - Friends for more information
How do I use private messaging on TenantBook?
Please visit User Guide - Friends for more information
ENDFAQ
